Support
AiWings support
Questions, problems or feedback? Email us and include the details below so we can help quickly.
Contact
Email Mejed@templyo.io. It helps if you include:
- The email address of your AiWings account.
- The agent you use (for example Claude or ChatGPT).
- For a failed or wrong result: the time it happened and, if you have it, the generation ID.
- A screenshot or the error message you saw.
Common questions
A generation failed. Did I lose credits? No. Credits are refunded automatically when an image or video fails. If your balance looks wrong, email us.
How do I change or cancel my plan? Use the billing page. The Refund Policy explains refunds.
The connector will not connect or keeps signing me out. Remove and add it again in your agent's connector settings, then sign in with the same account you use on aiwings.io.
How do I delete my data? Email us from your account address and we will help. See the Privacy Policy.
More help
Setup steps, the tool list, pricing and tips are in the MCP documentation.